CAKES, CUPCAKES & COOKIES
TERMS & CONDITIONS
Ordering
Orders should be placed at least 2 weeks before required date. However, if you have a last minute or urgent request please send us an enquiry as we may be able to help.
Delivery
WISH BIG is located in the South Penrith area. Delivery is made between the hours 9am and 5pm only 7 days a week. Delivery within 10km of South Penrith is free. Other delivery charges are quoted depending on delivery address. We will let you know the price when we receive your enquiry form. We will deliver the goods to you at the Delivery Address you have nominated and will make every effort to deliver at the time requested by you. However, while we make every effort to deliver at this time, all times specified are estimated only. PICK UP is not available.
Payment Methods
At the moment payment is accepted via Bank Deposit (for initial deposit and final payment) and Cash On Delivery (final payment only). Bank details are provided when you accept your final quote.
Payment Conditions
A deposit of 50% is required at acceptance of your quote (via Bank Deposit only). Balance is payable 3 days prior to delivery (via Bank Deposit) or Cash On Delivery
Cancellation Conditions
You are required to give at least one weeks notice if you wish to cancel your order. Depending on the time and expense we have invested in creating your cake, cupcakes or cookies any money paid may not be refunded. Of course if you have given us enough notice and we have not started to create your order a full refund will be given so the more notice you give WISH BIG the better.
The Cake, Cupcakes & Cookies
Some models and flowers may contain wire or cocktail sticks, and therefore should not be eaten. WISH BIG will advise you if this is the case.
WISH BIG cakes, cupcakes and cookies may contain traces of nuts.
All cakes, cupcakes and cookies should be stored in a cool, dark and dry area on a flat surface. Never place these products in the fridge (unless otherwise stated) .
WISH BIG reserves the right to take photographs of any cake, cupcakes or cookies created and display them on the website.
Please be aware that due to varying colour calibrations of printers and monitors, variations in colour may occur between the photograph displayed on the website and the actual finished product. Customers need to allow for and accept the risk of such differences of slight colour variation when ordering cakes, cupcakes and cookies from WISH BIG.
Orders should be placed at least 2 weeks before required date. However, if you have a last minute or urgent request please send us an enquiry as we may be able to help.
Delivery
WISH BIG is located in the South Penrith area. Delivery is made between the hours 9am and 5pm only 7 days a week. Delivery within 10km of South Penrith is free. Other delivery charges are quoted depending on delivery address. We will let you know the price when we receive your enquiry form. We will deliver the goods to you at the Delivery Address you have nominated and will make every effort to deliver at the time requested by you. However, while we make every effort to deliver at this time, all times specified are estimated only. PICK UP is not available.
Payment Methods
At the moment payment is accepted via Bank Deposit (for initial deposit and final payment) and Cash On Delivery (final payment only). Bank details are provided when you accept your final quote.
Payment Conditions
A deposit of 50% is required at acceptance of your quote (via Bank Deposit only). Balance is payable 3 days prior to delivery (via Bank Deposit) or Cash On Delivery
Cancellation Conditions
You are required to give at least one weeks notice if you wish to cancel your order. Depending on the time and expense we have invested in creating your cake, cupcakes or cookies any money paid may not be refunded. Of course if you have given us enough notice and we have not started to create your order a full refund will be given so the more notice you give WISH BIG the better.
The Cake, Cupcakes & Cookies
Some models and flowers may contain wire or cocktail sticks, and therefore should not be eaten. WISH BIG will advise you if this is the case.
WISH BIG cakes, cupcakes and cookies may contain traces of nuts.
All cakes, cupcakes and cookies should be stored in a cool, dark and dry area on a flat surface. Never place these products in the fridge (unless otherwise stated) .
WISH BIG reserves the right to take photographs of any cake, cupcakes or cookies created and display them on the website.
Please be aware that due to varying colour calibrations of printers and monitors, variations in colour may occur between the photograph displayed on the website and the actual finished product. Customers need to allow for and accept the risk of such differences of slight colour variation when ordering cakes, cupcakes and cookies from WISH BIG.